Important notices

www.reiseversicherung.de

Bookings
We thank you in advance for your interest and kindly ask you to confirm your booking in writing (letter, fax, e-mail, etc.). Your booking will be binding only after receipt of our confirmation. In this way we can avoid any error or inconvenience.
For bookings for overnights we ask a deposit of 30% of the total amount is required.
For bookings made with a large advance we kindly ask you to contact us one week before your arrival. Thank you!

Payments
We accept credit cards, cheques and cash.

Request for room category/number
We would be glad to meet your requests for a specific room category but we cannot grant you a specific room number.

Cancellation Cancellation sounds unpleasant
for you but for us too. It is a pity if rooms or apartments are free though other guests would have been happy to come. On the other hand something can always happen to anyone. We therefore ask you to give us notice as soon as possible.
The right of withdrawal as laid down in the Consumers' Code (notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005, Consumers' Code) is not contemplated – however, we are willing to apply the following conditions for withdrawal:
Please note that in case of cancellation from 60 to 22 days before your arrival 50% from the total amount will be charged and for cancellations in the 21 days before your arrival 100% we will invoice the total amount of the booked stay. We reserve the right to decide case by case!
In case of late arrival or early departure without a valid reason the total amount of the booked stay will be charged.
Cancellation are accept only, if you send us a letter mail, a letter fax or a letter e-mail.

Occasionally, something can happen before the start of a trip. With a cancellation insurance you are financially covered. Should a booked stay be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out a trip cancellation insurance. All information is available at www.reiseversicherung.de .

Room information
The rates are per person and day for stays of at least 3 days.
For a stay of less than three days a surcharge of € 3.00 per person will be charged.
The rates include VAT, services, electricity and heating.
local tax: since 01.01.2014, 1,40 euro at person over 14 years and night
Children reductions in third bed in the room of the parents: up to 3 years, free of charge - from 3 to 6 years, 70%, from 6 to 15 years, 50%, over 15 years 20%.
Rich breakfast buffet with regional productas and fair trade.
Dogs are charged with € 8,00 per day.
They are not admitted in the breakfast room and in the living room. Thank you for your understanding.
Rooms are about 12-21 m², with bathtub or shower, WC, fridge, sat tv, safe, phone, hairdryer.
(pictures may differ from the booked room)

Rooms, check-in from 1:30 pm to 6.30 pm - check-out within 10.30 am. Thank you!

Apartment information
The rates are per day and apartment, 40m², for 2 people for stays of at least 3 days.
The apartments can host from 2 to 4 people.
Extra charge for third and fourth person.
Children, up to 3 years, free of charge - from 3 to 15 years, € 10,00 and over 15 years, € 15,00 - per night.
The rates include linen, dishes, heating, electricity and VAT.
local tax: since 01.01.2014, 1,40 euro at person over 14 years and night
Equipment: living room and bed room, kitchen with fridge, coffee machine, dishwasher, stove, back pipe and mircowave, bath, sat tv, radio, phone and safe.
At your disposal linen, dishes and table ware.
(pictures may differ from the booked room)

Breakfast buffet: children from 0 to 6 yeras, free of charge - from 6 to 15, € 7,00 per person, over 15 years € 12,00 per person.
On request fresh bread service, to pay.

Weekly and final cleaning: € 30,00

Daily rate for dogs: € 10,00

Apartment check-in from 1:30 pm to 6.30 pm - check-out within 10.30 am. Thank you!

Services
Sauna € 10,00
Solarium € 5,00
Parking gratis
Garage € 5,0 for day
Heated outdoor pool opened from middle May to middle September, according to the weather and the outdoor temperature!

Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/